How Does Coronavirus Impact Social Security
Due to COVID-19, many local field offices are closed to the public. In most cases, you can call the office to schedule an appointment if you need to complete a transaction that can only be done in person. Otherwise, you will need to take care of your situation over the phone with the central office or online through the Social Security website.
How Do I Apply For A Temporary Social Security Card
Requesting a replacement card online is the fastest way to get your new card however, if you need a temporary Social Security card, then you will need to head down to your local SSA office. While they will not technically issue a temporary card, they will give you a receipt showing that your new card has been requested. This receipt can act as a sort of temporary card in some cases.
Social Security Office Holiday Hours
Usually, the Social security office is closed on these holidays: New Years Day, Martin Luther King, Christmas Day, Washingtons Birthday, Independence Day Jr.s Birthday, Memorial Day, Columbus Day, Labor Day, Veterans Day and Thanksgiving Day.
The most up-to-date information regarding to their holiday hours can be found on their official website.
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A Message From Regional Commissioner Linda Kerr
Welcome to the Social Security Administration’s Kansas City Region. You can use the Contact Us link to access several options for contacting SSA, including online access at socialsecurity.gov, and our toll-free numbers, 1-800-772-1213 and TTY number 1-800-325-0778. Through our online portal you can learn more about us, the services we provide, the rich diversity of our employees and our Agency mission.
Our Region consists of four states in Americas Heartland: Iowa, Kansas, Missouri, and Nebraska. We have 68 field offices, a Program Service Center, a Teleservice Center, a Workload Support Unit, and 8 Disability Determination Service offices that deliver Social Security Services to meet the changing needs of our customersyou!
We have a proud history of protecting the integrity of our programs and providing superior customer service. We are honored to serve you and are committed to providing the highest standard of innovative, considerate, and thoughtful customer service.
Foreign Countries Served By Social Security Administration

If you live outside of the United States, there are a number of Social Security Field Offices and American embassies and consulates who have specially trained personnel to assist you in seeking Social Security services.You can access information to contact our Social Security and consular staff bylocating your country in the link below:
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What Do I Do If I Miss My Hearing
Date: December 14, 2021
If you missed your hearing time, please call the hearing office right away at the phone number listed on your Notice of Hearing. If you do not have your Notice of Hearing, you can find your local hearing office phone number by visiting our Hearing Office Locator.
We understand that the COVID-19 pandemic may create situations that constitute good cause for failing to appear at your scheduled hearing. To assist you in explaining why you have missed your hearing date during the pandemic, we will mail you a notice . This notice will give you an opportunity to explain why you did not appear for your hearing. Although the notice we use to request a showing of good cause for failure to appear identifies a shorter timeframe for a response, we will provide 30 days from the date on the request before we will issue a dismissal, to account for potential mail delivery and processing delays.
Is Representative Payee Monitoring Continuing
Date: October 9, 2020
Yes. State Protection and Advocacy networks will conduct new representative payee monitoring reviews in-person only when state and local conditions permit and reviews can be conducted safely while social distancing with personal protective equipment . Reviews may also be conducted by video and phone. P& A grantees will comply with the Centers for Disease Control and Preventions social distancing guidelines.
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What Is Social Security
In 1935, President Franklin Roosevelt signed the Social Security Act. This new federal legislature started the collecting of taxes in 1937. Since then, working citizens across the United States began paying into social security in order to have a form of guaranteed income once they reached retirement age.
The Social Security Act was initially meant to be a form of basic retirement for working individuals. However, in 1939, an amendment was made to the act that allowed spouses and/or children to begin receiving social security survivor benefits if a parent or spouse was deceased and qualified for social security income.
What Documents Do I Need To Apply For Social Security
Documents the Social Security Administration may ask for include:
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How Should A Representative Payee Use A Beneficiarys Economic Impact Payment
Date: March 26, 2021
The EIP belongs to the Social Security or SSI beneficiary. It is not a Social Security or SSI benefit. A representative payee should discuss the EIP with the beneficiary. If the beneficiary wants to use the EIP independently, the representative payee should provide the EIP to the beneficiary. If the beneficiary asks the representative payee for assistance in using the EIP in a specific manner or saving it, the representative payee can provide that assistance outside the role of a representative payee.
Is It True That As Of October 29 2021 That Supplemental Security Income Recipients Can File A Reconsideration Request For A Non
Date: December 9, 2021
Payment at the Protected Payment Level
Yes, effective October 29, 2021, if you request reconsideration of a change in payment for non-medical reasons within 60 days of receiving a letter about the change in payment, you will continue to receive payment at the previous payment level until a new determination is made, unless you ask not to receive continued payment. Therefore, if you file a reconsideration request within 10 days of receipt of a letter, there will be no change in your payment. If you file a reconsideration request more than 10 days after receipt of a letter, your payment may change temporarily, but we will restart the previous payment amount once we receive and enter your reconsideration request, and you will receive that amount until we decide your reconsideration request. Remember, SSA presumes that you receive a letter five days after the date on the letter unless you provide evidence that it took longer than five days. You can file an appeal by taking one of the following actions.
Online at SSA.gov
The quickest and easiest way to file an appeal is online at our Appeal a Decision page. Select Reconsideration and then the Request Non-Medical Reconsideration button. Follow the instructions on the screens to complete and submit the appeal electronically.
Send Us a Form by Mail
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Using Our Automated Telephone Services
Services for all beneficiaries
- Request a benefit verification letter
- Ask for a form SSA-1099, Social Security Benefit Statement, to request a replacement tax summary
Services for Medicare beneficiaries only
- Request a replacement Medicare Card
- Request a form SSA-1020 to apply for help with Medicare prescription drug costs
Services for people who have applied for benefits
- Ask to receive a claim status
Services everyone can use
- Find the address of your local Social Security office
- Request a form SS-5,Application for a Social Security Card, to:
- apply for an original Social Security card or a replacement card if yours was lost or stolen,
- request a name change on your card, or
- update or correct other information on your Social Security number record.
Informational Messages
You can listen to informational messages on the following subjects:
- Payment delivery dates
- Best times to call our 800 number
- Social Security Internet address and services
- Supplemental Security Income
- Non-receipt of your Social Security benefit
- Representative payee
Services for Social Security Benefits Only
- Change address and/or phone number
How Can I Check My Social Security Benefits

The easiest way to check your benefits is by logging into your My Social Security account online through www.SSA.gov. Once you get logged into your account, you can view benefit statements, benefit estimates, earnings history, and the status of any pending applications. That site should be your go-to for any information related to your Social Security account.
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Email Our Support Team
Social Security cannot answer questions about economic impact payments under the recently enacted law, the Coronavirus Aid, Relief, and Economic Security Act, or CARES Act. Treasury, not Social Security, will be making direct payments to eligible people. For more information, visit www.irs.gov/coronavirus.
Many of our services are now available online, like applying for Social Security benefits, requesting a replacement Social Security card, getting your Social Security Statement, and benefit verification letter.
You can also look for answers to your questions on our Frequently Asked Questions page.
We realize that each persons situation is unique. While we are unable to answer questions in this forum that require access to your personal information, such as benefits you may be entitled to, we care. Please toll-free at 1-800-772-1213 for assistance. Representatives are available between 8a.m. and 7p.m., Monday through Friday. For the location and other information about your local Social Security office, use our locator.
If you cannot find your answer online and do not have a question about your personal situation, complete the form below to send us an email. Please do not include Social Security numbers in your message.
We are experiencing high volumes of email and may not be able to respond to your inquiry promptly. We appreciate your patience.
Thank you!
How Will Your Offices Acquire Consent For Participating In A Telephone Or Online Video Hearing
Date: December 14, 2021
- We will send you special notice that includes a form to indicate whether you agree to appear at your hearing by telephone and/or by online video. The notice will provide instructions on how and when to return this form to us.
- COVID-19 Remote Hearing Agreement Form – For claimants who have an appointed representative.
- The claimant’s appointed representative may sign the form in lieu of the claimant.
- We also will accept a verbal agreement to appear by telephone or online video.
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How Will Ssa Process My Notice Of Appointment While Emergency Procedures Are In Place
Date: March 11, 2021
Beginning March 11, 2021, we have revised our temporary procedures to allow you to use different methods to sign the notice of appointment of a representative and fee agreement, if the fee agreement is submitted with the new notice of appointment, during the current COVID-19 health emergency. During this time, if we receive an appointment document such as the Form SSA-1696, on its own or along with an SSA-8000, SSA-8001, SSA-L2, SSA-820, SSA-821, SSA-827, or SSA-455 form, and your signature appears to be an electronic or digital signature, we will make three attempts to contact you to verify your identity and confirm the signature. If we verify your identity and signature, we will process the appointment as usual. If the first attempt to reach you by telephone is unsuccessful, we also will send a call-in letter to you and the representative you requested. If we cannot reach you and you do not return our call, or do not verify the signature, we will return the paperwork to the person who submitted it without recognizing the appointment.
We also have temporary procedures in place permitting you to verbally appoint a representative during a remote telephone hearing with an administrative law judge, if you submit a written notice of appointment afterwards. In this case, we will accept an electronic signature on the written appointment notice, without needing to call you again.
What Do I Do If I Have Missed The Deadline To File My Hearing Request
Date: March 11, 2021
We understand that some situations may constitute good cause for failing to timely file your request for hearing after receiving a prior denial on your claim. To assist you in providing an explanation for why you have missed the deadline to request a hearing during the pandemic, we will mail you a notice requesting a written explanation for the untimely filing if you have not already provided an explanation. This notice will give you an opportunity to explain why you were unable to file your hearing request on time. Although the notice we use to request a showing of good cause for untimely filing identifies a shorter timeframe for a response, we will provide 30 days from the date on the request before we will issue a dismissal, to account for potential mail delivery and processing delays.
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Social Security Office Hours Of Operation
Bothered about the SSO Timings be tension free as you will get them here. Avail the Opening and Closing Timings of Social Security Office right away here rather than wasting both fuel and time. Check at what time does social security office open and close during both Holidays and Regular Business Days. Take the help of social security office Working Schedule and avail the services.
Closures Or Delays Affecting In
Local Social Security offices are offering more in-person appointments and have resumed in-person service for people without an appointment. As we expand in-person service, we strongly encourage you to continue to go online, call us for help, and schedule appointments in advance.
This webpage lists the small number of offices that temporarily:
- may provide service only by appointment due to construction, inability to permit people to wait outside the office, or other reasons.
- may be closed to the public.
To learn more about the three topics below, visit .
- How to Get Help from Social Security
- Know Before You Go
- What to Know About Hearings
All offices are open at this time.
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How Do I Apply For Social Security Benefits
The easiest and quickest way to apply for retirement, spouses, ex-spouses, or Medicare benefits is to apply online. If you do not wish to use the online application, or the application for the benefit you want is not available online, you can call 572-8369 or visit your local Ogdensburg SSA office. Learn More About Applying for Benefits.
Service Around The World

Welcome to SSAs Office of Earnings & International Operations home page. The purpose of this site is to assist Social Security customers who are outside the U.S. or planning to leave the U.S.
OEIO is responsible for administering the Social Security program outside the U.S. and for the implementationof the benefit provisions of international agreements. Since SSA has no offices outside the U.S., OEIO is assisted by the Department of State’s embassies and consulates throughout the world.
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How Does The Coronavirus Impact Social Security
The SSA has reopened all local offices for in-person services. The government agency recommends people who need help try online first, then phone, before making an in-person visit.
If you must visit an office, please be aware:
What To Know About Hearings
If you are thinking about appealing a decision, or you have an appeal pending, we want you to know you have options that could help you have your hearing sooner.
- We resumed offering some in-person hearings and we continue to offer hearings by online video and by phone. Online video hearings and telephone hearings are convenient, safe, and secure. .
- We continue to increase the number of in-person hearings. As our capacity grows, we will move to a more normal scheduling process.
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What Kind Of Documentation Do I Need To Bring
The documentation that you need to bring along varies depending on what it is you are trying to do. At a minimum, you will need some form of identification. This might be a driver’s license, U.S. Passport, or state-issued non-driver’s identification card. You might also need your current Social Security card and even your birth certificate. It is usually best to take everything you can even if you are not sure whether you need it. It is better to carry documentation that is not needed than to arrive without the proper documentation.
Ssa Ended My Disability Benefits Because Of A Cdr Determination I Submitted A Request For Reconsideration To Appeal Ssas Decision But I Did Not Elect That My Disability Benefits Should Continue Can I Now Request That My Benefits Continue Until There Is A Determination On My Appeal
Date: November 6, 2020
Yes. You may, at any time, submit a late request to continue your benefits while we make a determination on your appeal. We will grant the request if you provide a good reason. We have experienced delays in processing certain requests for reconsideration of initial disability cessation determinations during the Coronavirus Disease 2019 pandemic. We will accept this delay as a good reason to resume benefit payments when you file a late request and the following apply:
- The determination notice ending your disability benefits is dated on or before August 30, 2020 and
- Your request for reconsideration of the cessation determination is still pending with us.
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