Get Help With Your Claim
It is in your best interest to arrange a meeting with a Social Security attorney before you file a claim for disability benefits. This helps to ensure you are eligible to receive disability benefits. Your lawyer may be able to assist you to gather the evidence you need to support your claim, as well as ensuring your claim is filed before the deadline.
How To Find The Social Security Administration Office Nearest To You
If you dont already know the address of your local social security office you can find this information on the Social Security Administration’s website at www.ssa.gov
Steps to follow:
- At the top right-hand corner of the website you need to click Menu.
- On the left of the menu you click Contact Us.
- On this page, click on the “Find an Office” link.
- You then need to type in your zip code.
The zip code you have typed will provide the local address for your social security office, opening hours, telephone number, toll-free number, and driving directions to reach the office.
If you dont wish to file your application for benefits online, or for any reason you would like to speak to an agent, you can call the following number to schedule, alter, or cancel an appointment by: 1-800-772-1213 from 8 a.m. to 7 p.m., Monday to Friday.
How to Get Help With Your Claim
The SSAs website atwww.ssa.gov provides useful information to help you with your claim.
However, if you are unable to find the help you need from the website, call yourlocal Social Security office or the national 800 number from 8 a.m. to 10 a.m. local time. If you are able to call the National 800 Number between 4 p.m. and 7 p.m. local time, you can expect a quicker response.
How Can I Check My Social Security Benefits
The easiest way to check your benefits is by logging into your My Social Security account online through www.SSA.gov. Once you get logged into your account, you can view benefit statements, benefit estimates, earnings history, and the status of any pending applications. That site should be your go-to for any information related to your Social Security account.
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Getting Help By Phone
If you are unable to use online services or want to speak directly to a Social Security representative, call the SSAs national customer service number at 800-772-1213 or call your local field office. You can apply for any type of benefit by phone, including survivor benefits and SSI.
The national phone line is staffed by live agents from 8 a.m. to 7 p.m. local time on weekdays except for federal holidays. Outside those hours, you may be able to find what youre looking for using the SSAs automated phone service.
Field offices are open from 9 a.m. to 4 p.m. on weekdays. Enter your zip code into the SSAs field office locator to find the phone number for your nearest facility.
Wait times on calls to the national 800 number have fluctuated widely during the pandemic, rising sharply in the early weeks of the outbreak as field offices closed to visitors, then declining as the SSA outfitted more call center staff with tools to handle calls remotely. Hold times have spiked again in recent months as the agency implements an upgrade to the phone system, with waits averaging 32 minutes in February.
The SSA says customers may also experience busy signals or unintentional disconnects as it works through the technical issues and recommends calling when they system is typically less busy:
- Between 8 a.m. and 10 a.m.
- Between 4 p.m. and 7 p.m.
- Later in the week .
- Toward the end of the month.
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Getting Help In Person
You can apply for any type of benefit, get forms and information, and get help with Social Security issues in person at one of the more than 1,200 SSA field offices.
Social Security offices shut down in March 2020 and for most of the pandemic provided in-person service by appointment only and just for select situations involving urgent benefit issues or Social Security numbers.
While walk-in service resumed April 7, Social Security recommends scheduling your visit in advance. If you visit a field office without an appointment, the SSA says to expect long lines, especially at typically busy times, like Mondays, the day after a federal holiday and during the first week of the month.
A small number of field offices may continue to provide appointment-only service due to construction, inability to accommodate people waiting outside the office or other reasons. Check Social Securitys office closings and emergencies page for an up-to-date list.
Keep in mind
- You must complete a self-assessment for COVID-19 symptoms before entering a Social Security office and wear a mask during your visit.
- You may be asked to wait outside due to limited office space, so plan for the weather.
- If you need help with your visit because of a language barrier, disability or other issue, you may bring one adult for assistance. Otherwise, the SSA asks that you come alone .
Social Security Office Hours Opening & Closing Timings
Although most of the Services are available Online at times you need to go in person to Social Security Office. Take the help of Social Security Office Hours in advance instead of visiting all the way. In fact, you can know everything about where is the nearest Social Security Office, what time does Social Security Office Open. Have an insight into the SSO Holiday Schedule as well as business days Opening and Closing timings.
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‘plan Ahead And Do As Much Research As You Can’
Getting prompt and reliable service from a program that is funded by workers’ paychecks should be a given, Fiesta said.
For now, there are steps people who are seeking help may take to try to minimize their wait times.
“Plan ahead and do as much research as you can on what questions you will have,” Fiesta said.
It’s been a real tough toxic soup of trying to get service for the public from Social Security.Richard Fiestaexecutive director of the Alliance for Retired Americans
Before visiting Social Security offices, people should still reach out online or by phone first, Kijakazi urged earlier this year as offices began to reopen.
“To avoid waiting in line, I strongly encourage people who can to use our online services at www.socialsecurity.gov, call us and schedule appointments in advance rather than walking in without an appointment,” Kijakazi said in a statement. “Phone appointments can save you a trip to a busy office.”
Also, be aware: If you show up at a Social Security office without an appointment, you may experience delays or longer wait times.
It may also help to time your visits or phone calls to hours or days when Social Security offices tend to see less traffic. The offices tend to be busiest first thing in the morning, early in the week and early in the month, according to Kijakazi.
How Do I Change The Name On My Social Security Card
There are a couple of ways you can perform a Social Security card name change. The easiest is by making the request online through your My Social Security account. Depending on the state you live in, you might be unable to complete the request online. If you cannot, then you will need to mail in the application for name change with the required documentation or visit your local Social Security office.
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Getting Help Online: My Social Security
You can apply for retirement and spousal benefits, Social Security Disability Insurance and Medicare online through the SSA website . You can also begin an application for Supplementary Security Income , but in some circumstances you will have to finish it by phone or in person.
Opening an online My Social Security account gives you 24/7 access to your Social Security statement, which shows your earnings history and estimated future benefit payments. You can also track the status of an application for benefits or pending appeal and request a replacement Social Security card.
My Social Security services expand once you start collecting benefits. Among other things, you can use your account to get copies or request replacements of key documents, including tax forms and official verification of your benefit status report a change of address to the SSA and change bank details for direct deposit of your monthly payments.
The AARP Social Security Resource Center has a tutorial on creating a My Social Security account. The SSAs Online Services page has details on information and assistance you can access anywhere using a computer or mobile device. Many Social Security forms are available online to download and print.
Closures Or Delays Affecting In
Local Social Security offices are offering more in-person appointments and have resumed in-person service for people without an appointment. As we expand in-person service, we strongly encourage you to continue to go online, call us for help, and schedule appointments in advance.
This webpage lists the small number of offices that temporarily:
- may provide service only by appointment due to construction, inability to permit people to wait outside the office, or other reasons.
- may be closed to the public.
To confirm the address of the office listed, enter the zip code provided below in our office locator at .
To learn more about the three topics below, visit .
- How to Get Help from Social Security
- Know Before You Go
- What to Know About Hearings
All offices are open at this time.
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My Social Security Card Was Lost/stolen What Should I Do
If your Social Security card has been lost or stolen, you need to act immediately! You will need to request a replacement card, but you should also take the proper steps to prevent identity theft. Thieves could use your information to apply for loans, obtain credit cards, or file fraudulent tax returns in your name. You should place a fraud alert on your Social Security number and keep a watch on your credit report. Also be aware of scams that attempt to steal your SSN.
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Help With Social Security Number
Just like with benefit issues, getting an appointment for help with your Social Security number has a priority system as well. These appointments are reserved for people age 12 and over who are getting their first Social Security card or need to update information related to their Social Security number such as a name change or citizenship status change. These people may also be unwilling or unable to mail original documents. For example, you might not want to mail your original birth certificate or drivers license to prove your identity on your application. So, you could make an appointment to accomplish this. Simply requesting a replacement card is not enough to warrant an appointment in most cases. Replacement Social Security cards can be requested online as well as replacement Medicare cards.
Us Department Of Social Security Open Hours
Published: 2019-12-02 Updated: 2021-11-13Author: U.S. Social Security Administration | Contact: ssa.govPeer-Reviewed Publication: N/AJump to:Main Digest | Publications
Synopsis:U.S. Department of Social Security public hours at offices nationwide and Wednesdays will return to full public service hours. Beginning on January 8, 2020, offices will remain open until 4:00 p.m. on Wednesdays, with typical field office hours from 9:00 a.m. until 4:00 p.m., Monday through Friday. The agency is also bringing onboard 100 new processing center employees and approximately 500 new teleservice representatives for the 800 Number.
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Are Social Security Offices Open
Some business must be conducted in person, and that is certainly the case when it comes to the Social Security Administration. Many people visit their local SSA office for various reasons each day. However, nothing is more frustrating than arriving at your local Social Security office only to find that it is closed. With the current pandemic, more and more offices are closing or operating on reduced hours. So, is the Social Security office open? We will answer that question and give you all the details about visiting your local office, so just keep reading.
How Do I Apply For Disability Benefits
If you need to apply for disability benefits, you have a few options. You can apply online, over the phone, or at your local office. The online application is the quickest and easiest way, but the other methods are available should you need them. Should you need to apply over the phone, simply call the Social Security Administration at 1-800-772-1213 .
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Using Our Automated Telephone Services
Services for all beneficiaries
- Request a benefit verification letter
- Ask for a form SSA-1099, Social Security Benefit Statement, to request a replacement tax summary
Services for Medicare beneficiaries only
- Request a replacement Medicare Card
- Request a form SSA-1020 to apply for help with Medicare prescription drug costs
Services for people who have applied for benefits
- Ask to receive a claim status
Services everyone can use
- Find the address of your local Social Security office
- Request a form SS-5,Application for a Social Security Card, to:
- apply for an original Social Security card or a replacement card if yours was lost or stolen,
- request a name change on your card, or
- update or correct other information on your Social Security number record.
Informational Messages
You can listen to informational messages on the following subjects:
- Payment delivery dates
- Best times to call our 800 number
- Social Security Internet address and services
- Supplemental Security Income
- Non-receipt of your Social Security benefit
- Representative payee
Services for Social Security Benefits Only
- Change address and/or phone number
How Do I Protect Myself From Social Security Scams
Scammers use phone calls, emails, text messages, and letters to impersonate Social Security personnel and trick people into giving up personal information.
Common tactics include asking for your Social Security number and threatening to cut off Social Security benefits if personal information isnt provided.
Always remember, the Social Security Administration offers free forms and services.
If you suspect that youve been a victim of a Social Security scam or wish to report any attempts, you can call the Office of the Inspector General hotline from 10 a.m. to 4 p.m. ET, Monday through Friday, excluding Federal holidays.
You can also submit a fraud report through the OIG website.
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Plan Ahead And Do As Much Research As You Can
Getting prompt and reliable service from a program that is funded by workers paychecks should be a given, Fiesta said.
For now, there are steps people who are seeking help may take to try to minimize their wait times.
Plan ahead and do as much research as you can on what questions you will have, Fiesta said.
Its been a real tough toxic soup of trying to get service for the public from Social Security.Richard Fiestaexecutive director of the Alliance for Retired Americans
Before visiting Social Security offices, people should still reach out online or by phone first, Kijakazi urged earlier this year as offices began to reopen.
To avoid waiting in line, I strongly encourage people who can to use our online services at www.socialsecurity.gov, call us and schedule appointments in advance rather than walking in without an appointment, Kijakazi said in a statement. Phone appointments can save you a trip to a busy office.
Also, be aware: If you show up at a Social Security office without an appointment, you may experience delays or longer wait times.
It may also help to time your visits or phone calls to hours or days when Social Security offices tend to see less traffic. The offices tend to be busiest first thing in the morning, early in the week and early in the month, according to Kijakazi.
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