How To Set Up A Phone Appointment
You cannot schedule a phone appointment with Social Security online. To set up a phone appointment with the SSA you can call 1-800-772-1213 between 8:00 am 5:30 pm, Monday through Friday.
Or you can locate your local Social Security Office in Des Moines, and contact their phone number. Once you speak to a live person, request a phone appointment with an SSA agent. You may need to leave your phone number to be contacted by a specific agent to schedule the appointment.
Locate your local office by clicking this link.
How Does The Coronavirus Impact Social Security
The SSA has reopened all local offices for in-person services. The government agency recommends people who need help try online first, then phone, before making an in-person visit.
If you must visit an office, please be aware:
Bring A List Of Questions
It can be intimidating to sit down with a Claims Specialist when you have limited time and are unfamiliar with the SSA application process. For this reason, everyone should bring a list of questions.
Give some thought to what you dont understand about the disability or retirement process, and write it down. There is no such thing as a dumb question!
Your goal is to make sure everything gets answered. Some examples of good questions to ask if you are applying for disability:
- Should I apply for SSI or SSDI? Whats the difference?
- Where do I apply?
- How long will it take for me to find out the decision?
- What medical information will I need?
- What information do I need to show my work history?
- What are work credits?
- What documents will I need to prove my income?
- What documents will I need to prove my resources?
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Calendar Your Ssa Appointment
Making an appointment is simple: call 1-800-772-1213 Monday through Friday between 7 am and 7 pm. The best time to call is first thing in the morning or in the last hour of the day, from 6-7 pm.
An SSA employee will give you a call back if you leave a message before the office opens at 9 am. Set up your appointment, and do your best to keep it. The sooner you get there, the faster you can begin your application process. Write the date and time in your calendar and make it a priority.
A Guide To Your Local Ssa Office Visit

The Social Security Administration local office is the location that handles all types of Social Security claims and applications, from retirement to Social Security Disability Insurance to Supplemental Security Income . When you visit, you can get more help if you have questions ready for the representative who serves you.
Use these tips to ensure your SSA trip goes as smoothly as possible, with few hassles and hiccups. It helps to go prepared.
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How Do I Protect Myself From Social Security Scams
Scammers use phone calls, emails, text messages, and letters to impersonate Social Security personnel and trick people into giving up personal information.
Common tactics include asking for your Social Security number and threatening to cut off Social Security benefits if personal information isnt provided.
Always remember, the Social Security Administration offers free forms and services.
If you suspect that youve been a victim of a Social Security scam or wish to report any attempts, you can call the Office of the Inspector General hotline from 10 a.m. to 4 p.m. ET, Monday through Friday, excluding Federal holidays.
You can also submit a fraud report through the OIG website.
Social Security Des Moines Office Services Provided:
Apply for Benefits
- Set Up or Change Direct Deposit
Manage your account
- 2615 University Blvd, Ames, IA 50010 29 mi
- 2502 South 2nd Street, Marshalltown, IA 50158 47.2 mi
- 906 E Taylor St, Creston, IA 50801 52.69 mi
- 2315 2nd Ave North, Fort Dodge, IA 50501 69.98 mi
- 818 Bella Vista Dr, Carroll, IA 51401 71.56 mi
- Suite A, 2429 Northgate St, Ottumwa, IA 52501 72.59 mi
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Des Moines Nm Social Security Card Name Change Process
If you have legally changed your name you need to update your social security card. Some common situations where you would need to update your social security card include marriage, divorce, after becoming a naturalized citizen or you have legally changed your name. When you have changed your name legally, even just your last name, it is important that your social security card is updated so that your future social security benefits from the SSA do not run into issues.
Below we have listed the basic steps to a social security card name change in Des Moines NM:
Do Not Sell My Personal Information
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If you do not have a registered account this setting does not apply, however, you can review your right on our privacy policy.
If you require further assistance, please email
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Social Security Offices By State
Disclaimer: The Social Security Resource Center is a free public resource site and not associated with the SSA or any other government department or government agency. The Social Security Resource Center is a privately owned organization. Social Security Resource Center is not affiliated or endorsed by the Social Security Administration or any other government agency. The Site is not a prepaid legal services plan or an attorney referral service. Social Security Resource Center does not itself provide related benefits to Social Security Disability, workers compensation, or veterans benefits, products and/or services. All content and information provided on Social Security Resource Center is not a substitute for professional legal advice, diagnosis, medical advice, treatment or financial advice. By continuing to visit this website and submitting your information on Social Security Resource Center, the user understands, acknowledges, and confirms agreement with this disclaimer, the site terms and conditions, as well as the privacy policy.
‘it’s Taken Too Long’
Field offices are slated to reopen to the public in early April.
In the meantime, the Social Security Administration is emphasizing that people who need help start with the agency’s website.
“As we expand in-person availability, we strongly encourage the public to continue to go online at ssa.gov, call us for help if they cannot complete their business online, and schedule appointments in advance,” a spokesperson said.
But for people like Erica Ellis, 43, of Virginia Beach, Virginia, who has been trying to help her sister claim disability benefits, there are no immediate answers.
Her sister, Dorothy Pritchett, 48, a schoolteacher from Newport News, Virginia, has been unable to work since she had a stroke in August. She applied for disability benefits shortly thereafter. While the Social Security Administration website shows that the benefits have been approved, her sister has yet to receive a payment.
“Here we are going into March, and she still doesn’t have her money,” Ellis said. “It’s taken too long.”
The experience, along with Ellis’ own stalled pursuit for her own disability benefits, has made her question the sincerity of the program.
“I really think that they want you to be dead,” Ellis said. “That way, they don’t have to give it at all.”
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About The Des Moines Social Security Office
The Des Moines Social Security Office, located in Des Moines, IA, is one of the Social Security Administration’s 1,230 field offices. These field offices administer Social Security programs, including the Supplemental Security Insurance program. Social Security issues monthly retirement benefits to Des Moines senior citizens and their survivors. The program also provides disability payments to disabled workers and their dependents. The SSI program supports disabled adults and children with limited income and resources.
You may contact the Social Security Office for questions about:
- Des Moines Social Security benefits
- Applying for a Social Security number
- Social Security Disability Insurance
- Applying for Social Security in Des Moines
- Eligibility and enrollment
Unemployment Insurance: Identity Verification

For your protection, Iowa Workforce Development uses data provided by LexisNexis® Risk Solutions to help verify and validate your identity. Such data may include public records from federal, state and local government sources, and/or non-public data from government, utility, or education sources. LexisNexis® may also use limited information from credit reporting bureaus, but no credit check is conducted and no inquiry of any kind is incurred. This process will take place when filing your claim.
IWD must be able to verify your identity to be paid unemployment insurance benefits. When filing an unemployment insurance claim, you will be asked to verify your identity. You will be provided the option to go through the online process to verify. If you decline this online verification process, you will be required to send in documentation for proof of identity prior to receiving any payments. The online verification process will take you through a series of questions which you will be required to answer. After completing those questions, if your identity was unable to be verified, you will be required to send in documentation for proof of identity. If your identity was verified, you will be able to continue through the claims filing process. A deadline will be set of when you will need to respond. That deadline is usually five business days from the date you filed your claim.
Your identity must be verified or your benefits may be delayed and your claim may be canceled.
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What Is Social Security
In 1935, President Franklin Roosevelt signed the Social Security Act. This new federal legislature started the collecting of taxes in 1937. Since then, working citizens across the United States began paying into social security in order to have a form of guaranteed income once they reached retirement age.
The Social Security Act was initially meant to be a form of basic retirement for working individuals. However, in 1939, an amendment was made to the act that allowed spouses and/or children to begin receiving social security survivor benefits if a parent or spouse was deceased and qualified for social security income.
West Des Moines Social Security Offices In Iowa
This page provides a list of West Des Moines Social Security office locations in Iowa. Select one of the office locations below to get the Social Security office hours, phone number and driving directions. They can help you with questions or issues with your retirement benefits and schedule an appointment, if required.
We have searched our system and could not find a SSA office in West Des Moines, Iowa. However, we did search for all nearby office locations within 40 miles. We provide the distance for each Social Security office location found below to help assist you in finding a nearby location.
- 455 SW 5th St Ste F Des Moines, Iowa 50309
- Ames, Iowa 50010
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What Documents Do I Need To Apply For Social Security
Documents the Social Security Administration may ask for include:
How Can I Check My Social Security Benefits
The easiest way to check your benefits is by logging into your My Social Security account online through www.SSA.gov. Once you get logged into your account, you can view benefit statements, benefit estimates, earnings history, and the status of any pending applications. That site should be your go-to for any information related to your Social Security account.
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How To Find The Correct Application Forms
Once you have researched applying for benefits and collected the required documents you will need to complete the application form.
. This article covers the forms you will need when applying for retirement benefits, child benefits, survivors benefits, mothers and fathers benefits, and lump-sum death benefits.
How Do I Make An Appointment With The Des Moines Iowa Office
Even in situations where your local office is open normal hours, it is always better to schedule an appointment to help cut down on your wait time. You can call the Des Moines, Iowa office at 866-964-7583 to schedule your appointment. When you make the call, they can also let you know what documents you need to bring to your appointment.
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Des Moines Ia Social Security Card Name Change Process
If you have legally changed your name you need to update your social security card. Some common situations where you would need to update your social security card include marriage, divorce, after becoming a naturalized citizen or you have legally changed your name. When you have changed your name legally, even just your last name, it is important that your social security card is updated so that your future social security benefits from the SSA do not run into issues.
Below we have listed the basic steps to a social security card name change in Des Moines IA:
An Office Visit Is Worth Your Time

Many people find that visiting the SSA office is the best way to get the help they need, and this is especially true of people who are unfamiliar with computers or the internet. The Claims Specialists are trained to answer questions about the process, and are there to help you with the most common reasons people visit the office: Social Security Disability applications, retirement benefits, and Social Security cards.
Its worth the time to go to the field office, but be sure to make an appointment, come prepared, ask questions, and find out what your next move is.
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Social Security Offices Within 100 Miles
This website is not associated with the Social Security Administration or any government services and is for general information only. Although we attempt to keep the information up to date, some information may be out of date. Please contact your local Social Security Office to obtain information directly from the SSA.
Des Moines Iowa Social Security Office Helpful Tips And Advice
- Schedule an Appointment at the Des Moines SSA Office Call 1-800-772-1213 during business hours and schedule your appointment. The Des Moines Office representative will be able to set you up with an appointment. You will save a lot of time by scheduling an appointment instead of simply walking in unannounced.
- Dont be late! The Des Moines, Iowa Social Security Office has limited resources so please be punctual when you set an appointment. We urge all our visitors to attempt to take care of their needs online and over the phone if at all possible.
- Bring All Relevant Documentation You can find what documents are needed for each scenario online. If you are still unsure, please call your Des Moines office and confirm what documentation is required. You will save yourself a lot of time by being prepared. The following documents are typically required: social security card, birth certificate, residency documentation, income documentation, proof of citizenship or eligible noncitizen status.
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What Kind Of Documentation Do I Need To Bring
The documentation that you need to bring along varies depending on what it is you are trying to do. At a minimum, you will need some form of identification. This might be a driver’s license, U.S. Passport, or state-issued non-driver’s identification card. You might also need your current Social Security card and even your birth certificate. It is usually best to take everything you can even if you are not sure whether you need it. It is better to carry documentation that is not needed than to arrive without the proper documentation.
Your Nevada Privacy Rights
A sale under Nevada law is the exchange of personal data for monetary consideration. We do not currently sell personal data as defined under Nevada law. If you want to submit a request relating to our compliance with Nevada law, please contact us at the privacy support emails listed at the end of this Policy.
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